Here are 9 factors that will determine the quality of your experience with a pest control company.
1. RESPONSE TIME
How many times have you been placed on hold, penciled in, or been told your appointment will be in 1-2 weeks?
With Edge, you can expect your service within 24 hours of calling us, and most of the time even the same day! We understand that you don't want to spend any more time with your pests so we've structured our service with your urgency in mind.
2. PRODUCT QUALITY
Do you know what pest control products are being applied in your home? Do you feel comfortable with your children or pets around after a treatment from the other guys?
Edge only uses the highest quality products possible that are approved by the National Pest Management Association. Edge and the NPMA are dedicated to keeping your family safe through the use of kid and pet-friendly products.
3. KNOWLEDGE & TRAINING
You will not find any fly-by-night operations going on with Edge.
If you are allowing someone into your home to protect your family, you want to be certain they know what they are doing. All Edge technicians go through rigorous multi-week training and on-staff entomologists are constantly improving our service. Even some of our executive team members are Associate Certified Entomologists to make sure you get the highest quality of service possible.
4. CONSISTENT QUALITY
First impressions are important, but maintaining credibility is even more so.
Too often you see pest control companies pull out all the stops on their first visit and then slowly fade away with less frequent treatments or even inferior products. Pests and mosquitoes aren't going away anytime soon and neither should your service quality. Edge gives you the best treatment, every treatment.
5. FREE RE-SERVICE
There is no such thing as a "one size fits all" solution when it comes to pest control.
You know that even the best-laid plans need some adjusting from time to time and Edge has accounted for this with our free re-services. If a particularly tenacious pest is threatening your family, Edge will be more tenacious to fix the problem. Give us a call and we'll make sure your pests go back to where they belong.
6. MORE PESTS COVERED
What if you bought a sandwich, but the bread cost extra?
With Edge, you can rest easy knowing that our core protection plan covers more pests without extra worry or hassle. Completely protecting your home and family from pests should not be an extra burden on your wallet. Mice, Voles, Wasps, Spiders, and many other common pests all come standard with Edge.
7. PRIORITY CUSTOMER SERVICE
Competing for anyone's attention is never fun, so why would you spend your valuable time and money doing that?
Edge is constantly evolving to find the quickest, easiest, and most time-efficient ways of taking care of you and your family. Modern technology combined with our drive to take care of your family means you will always be our #1 customer.
Recommendations from friends are great, but additional approval from world-renown organizations is even better.
QualityPro certifications, Associate Certified Entomologists on staff, and NPMA Membership are endorsements that can't be misrepresented or exaggerated. Edge is a leader in the industry with tens of thousands of happy customers and is here for the long term with zero plans to treat your business as a bargaining chip to sell out.
Pests have existed since the dawn of time, but that doesn't mean we need to fight them like cavemen.
Specialized equipment, custom software to document progress, and automated processes means your family and home will have the best coverage possible in the pest control industry. No more writing those notes down and hoping it gets seen.